Most new systems have what is called a plug and play feature which means it knows when it gets new hardware added and immediatly starts looking for the proper programs. My suggestion is to uninstall the program and unplug the camera. Then reset the system. Then plug the camera in while it is booting up. It should ask for the program for the cam when it finishes booting. Then just install. Hopefully that works. And I can't wait to see you.

__________________
"...I won't be your winter...and I won't be anyones excuse to cry."

"Even heroes have the right to bleed."

"I'm wakin up at the start of the end of the world