Whether you need to get a lawyer to explain things may depend on the nature of the complaint. Some torts are filed just agravate the companies, some are intended to correct real wrongs, like Lil's or WI's cases. I'm guessing you may have received notice about some company that you've done business with about their way of doing it...I've recently gotten notices that I'm eligible to get something from Epson & Tracfone, but in both cases to receive my benifits I must make a purchase of some sort...not a prob with my phone, but no $%(*& way I would buy another overpriced print cartridge from those greedy bastards at Epson...

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If the theory does not conform to the facts, then the facts must be discarded.

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Never argue with an idiot. He'll drag you down to his level, & beat you with experience.