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  #1  
Old 04-26-2006, 05:05 PM
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gekkogecko gekkogecko is offline
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Phone crap

Our local phone comapny has managed to fuck up our lines (after two months off an on of fighting with them, a repair dude finally knocked on our door this morning, and admitted that they had a problem). There are two problems, actually:

1. The physical problem, which involves our phone line being crossed with our next door neighbor's. We found this out on our own, after some intense investigation that we shouldn't have had to do, because the local phone company should ahve admitted and fixed the problem two months ago. We also found out that our neighbor's lines are corssed with their neighbor's lines on the other side. Only because our neighbors are also customers of the same local phone company, and finally figured out what was going on (after trying their own route of investigation, and talking to us), and called it in, is the local phone company admitting that it is their problem. Of course, the solution to this involves digging up part of our lawn.

2. Said local phone company has consistently claimed that we are not their customers, despite sending us bills, and us paying them for what has been increasingly disruptive phone "service". I'm freaking glad we went to cable modem a couple of years ago, instead of dial-up. Said local phone company claims that we are either customers of a rival big-name company, or a no-name company, depending on whom we talk to at local phone company. We tried calling rival big-name company to find out what their story is.
Their story is that they don't provide local phone service in our area. We then tried calling no-name company, and finding out what their story is. Said no-name company says we were customers back in 2004, but we have not been (nor have we been billed for service) since then. I know that's wrong, because we were customers of no-name company until we switched to the local phone company because of a good deal on long distance in January of this year.

Basically, the various that provide phone "service" around here are all trying to pass the buck to avoid fixing the problem.

Solution: fuck the land lines, report the local and no-name companies to the public service commisssion, and go with cell service.
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  #2  
Old 04-26-2006, 10:16 PM
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you missed the quickest way to find out who was you phone company just don't pay the bill they call you then you can get everything straighten out.
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  #3  
Old 04-27-2006, 07:42 AM
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Oh, but we've already decided to not pay the bill. I mean, if none of them is actually providing us with service, then we don't owe anyone any money, right?

BTW, as another update, my wife dialed zero , and got the local phone company's operator. Said operator made the statement that, if it wasn't the local phone company providing us with service, then it would be impossible for us to have reached her by dialing zero.

Looks like the telecommunications industry is run by a bunch of nucking futcases.
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  #4  
Old 04-27-2006, 11:26 AM
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We really need to change the name of "service companies" to something more appropriate. Something like "dorks." Then you could call when you have problems and ask for the dork in charge. Or, you could ask when the dorks would be out to service a dorky problem.

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Old 04-27-2006, 04:28 PM
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we used to have att but when we moved, found that att did not provide service for the new area. i thought de-reg was supposed to take of that kind of crap...? anyway, we decided to go w/ the internet phone. s'far, s'ok, although there have been a few times that i can't get a dail tone or the call doesn't get completed. no biggie for me though. i'm hardly ever on the phone and it's saving us a boatlaod of cash.

speaking of de-reg and crap. apparently comcrap has worked out a deal with our new twnshp: they paid the twnshp a couple mil to have exclusive cable rights to the area. so much for deregulation.
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Old 04-27-2006, 04:30 PM
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It's the same here with Comcast.
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Old 04-27-2006, 04:33 PM
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they're so wily
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Trees give peace to the souls of men * Nora Waln

The forest would be very quiet if no other birds sang than those who sing the best * Henry van Dyke

some fairly sordid tales, rambles, and anecdotes
Hypothetically Speaking * Something More * Cammy Interrupted * An Experimental Vacation * Masked * so..damn..hot * Thank You * My toy, his idea * no.19 Maple Lane * I Have A Surprise For You * Yesterday * In a Quiet Kitchen * help me decide * untitled prose * more untitled prose
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Old 04-27-2006, 04:52 PM
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Coming soon... Comcast teams up with Microsoft for World Domination.
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