What I find more frustrating is after pressing 1 for English, I end up with someone who is speaking English but I can't understand them as their accent is not an American one. I recently had a horrible encounter with a gentleman who swore he was in Cleveland and I had to finally articulate that I understand what a power button, coaxial cable, and network cable are, but what I could not understand was his accent and that is why I continuously was needing him to repeat himself.

I apologized and said please pass me on to one of your co-workers who speaks as if they are born and raised in Cleveland please. He seemed none to pleased with me and I don't think he was in Cleveland either as I had to be put back through the automated voice prompt hell to get another live person.

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When you get to the end of your rope, tie a knot and swing.