Just be thankful. I can testify that not all computer glitches have such a happy ending.

It's entirely possible that the problem may have been at their server, & not with your puter at all.

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Plug me into somethin'

If the theory does not conform to the facts, then the facts must be discarded.

No good deed ever goes unpunished

Never argue with an idiot. He'll drag you down to his level, & beat you with experience.