04-24-2005, 12:46 AM
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<----Snappin' Pussy
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Join Date: Apr 2001
Location: Queensland, Australia
Posts: 106,936
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Quote:
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Originally Posted by Cassiopeia
Try to be patient and avoid being condescending. I think having an annoyed, condescending technician on the phone might either intimidate the customer more or put them on the defense.
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Well i must say there is nothing worse than the above!
ITs downright rude and...well you know me...i tell em so too
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Smile, it's the second best thing you can do with your mouth.
*~Sharni~*
If you go hunting tigers....be prepared when ya catch one!
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